The boring stuff, kept brief.

Only what we need to do the work.

When you book a call or email us, we collect your name, company, work email, optional phone number, and whatever you choose to put in the message. If you become a client, we also handle business information you share with us, financials, account access, performance data, to run your campaigns.

The website itself uses minimal analytics: aggregate page views and rough geographic region. No third-party advertising cookies. No tracking pixels for sale to anyone.

To reply to you. To run your media. That's it.

Personal information you send us is used to schedule the call and follow up. Client business data is used to operate the platforms we run on your behalf, Meta, Google, TikTok, the rest. We share what's strictly necessary with those platforms (for example, your ad account ID or a conversion event), and never anything they don't require.

We do not sell, rent, trade, or “monetise” personal data. Not to brokers, not to ad networks, not to anyone.

Our team, and the tools we use.

Inside Deep Sea Media: only people who need to. Outside the company: a small list of operational vendors, email (Google Workspace), file storage, scheduling, the advertising platforms themselves. Each of them is a known, reputable provider with its own privacy commitments. We don't add new ones casually.

You own everything.

Every ad account we set up is opened in your name. Media spend goes on your card, directly to the platforms, we never touch it. Audiences, pixels, conversion data, creative assets: yours. If we part ways, you keep all of it, with no friction from our side.

Ask, and we do.

You can request a copy of the personal information we hold on you, ask us to correct it, or ask us to delete it. Email office@deepseamedia.ca. We'll confirm within two business days and complete reasonable requests within thirty.

If you're in a jurisdiction with specific data laws, GDPR in Europe, PIPEDA in Canada, CCPA in California, those rights apply by default.

This isn't a service for children.

Our site is built for business decision-makers. We don't knowingly collect information from anyone under sixteen.

If we change this, we'll say so.

Material updates to this policy will be noted at the top of the page with a revision date. The version you're reading was last updated May 16, 2026.

What you read here, what it isn't.

Everything on deepseamedia.ca is information about who we are and what we do. It isn't an offer, a guarantee, or financial advice. Numbers we cite, case studies, ranges, performance data, are accurate to the best of our knowledge at the time of writing, but every engagement is different and we don't promise replication of specific results.

The contract is the contract.

If we work together, the terms that govern our relationship are the ones in your signed engagement letter, not these. Those documents will spell out scope, fees, payment terms, confidentiality, and the rest. This page is for the website only.

Their logos, ours.

Platform names and logos shown on this site, Meta, TikTok, Google, YouTube, Spotify, and the others, belong to their respective owners and are used here strictly to identify the channels we operate. We're not affiliated with, endorsed by, or sponsored by any of them. Our own marks belong to us.

Questions go to one address.

Anything about this site, this policy, or working together, office@deepseamedia.ca. A real person, usually with a name, replies within four hours during business days.