Agency, freelancer or in-house: which one fits your business
If you need one skill done well, a freelancer is often the simplest choice. If marketing is daily work and you have someone to manage it, hire in-house. If you need several channels working together and no one to run them, an agency usually fits. Here is how we would think it through, including when we are the wrong choice.
| Freelancer | In-house hire | Agency | |
|---|---|---|---|
| What you pay for | The hours or the project | A salary, plus tools and training | A monthly fee for the work; ad spend separate |
| Range of skills | Usually one craft | What one person, or your team, can cover | Several crafts under one plan |
| Getting started | Fast for a clear, defined task | Hiring takes time | Starts once the plan is agreed |
| Your time | You brief and coordinate each piece | You manage them day to day | You review results; they coordinate |
| When someone leaves | The work stops until you find another | You rehire and retrain | The team covers it |
| Who owns the accounts | Should be you | Should be you | Should be you. Ask before you sign. |
When a freelancer is the better choice
You need one thing done well, like a logo, a set of photos or one landing page, and you have time to brief and check the work yourself.
When to hire in-house
Marketing is part of your product every day, you have enough work to keep someone busy full-time, and someone on your team can manage them.
When an agency fits
You need ads, social, search and a website pulling in the same direction, and nobody inside the business has the time to run them.
Where Deep Sea Media fits
We are a small family business. You deal with the two of us, and for single crafts we bring in specialists and stand behind their work. Your ad accounts, data and creative stay yours, so whichever way you go later, nothing is locked behind us.
Questions to ask whoever you hire
- Who owns the ad accounts and the data?
- Will I see the same numbers you see?
- What does the fee cover, in writing?
- What happens at day 90?