Agency, freelancer or in-house: which one fits your business

If you need one skill done well, a freelancer is often the simplest choice. If marketing is daily work and you have someone to manage it, hire in-house. If you need several channels working together and no one to run them, an agency usually fits. Here is how we would think it through, including when we are the wrong choice.

FreelancerIn-house hireAgency
What you pay forThe hours or the projectA salary, plus tools and trainingA monthly fee for the work; ad spend separate
Range of skillsUsually one craftWhat one person, or your team, can coverSeveral crafts under one plan
Getting startedFast for a clear, defined taskHiring takes timeStarts once the plan is agreed
Your timeYou brief and coordinate each pieceYou manage them day to dayYou review results; they coordinate
When someone leavesThe work stops until you find anotherYou rehire and retrainThe team covers it
Who owns the accountsShould be youShould be youShould be you. Ask before you sign.

When a freelancer is the better choice

You need one thing done well, like a logo, a set of photos or one landing page, and you have time to brief and check the work yourself.

When to hire in-house

Marketing is part of your product every day, you have enough work to keep someone busy full-time, and someone on your team can manage them.

When an agency fits

You need ads, social, search and a website pulling in the same direction, and nobody inside the business has the time to run them.

Where Deep Sea Media fits

We are a small family business. You deal with the two of us, and for single crafts we bring in specialists and stand behind their work. Your ad accounts, data and creative stay yours, so whichever way you go later, nothing is locked behind us.

Pick a time

Questions to ask whoever you hire

  • Who owns the ad accounts and the data?
  • Will I see the same numbers you see?
  • What does the fee cover, in writing?
  • What happens at day 90?